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Global market report
State of the Shared Services & Outsourcing Industry 2024
Global market data on the priorities, trends, and threats for Shared Services Centers. Including Celonis insight on the tools and skills needed to optimize process performance.
Process performance is the port in the storm
SSON says the global shared services industry is having to navigate a tidal wave of change.
Technological advancements combined with the ever-evolving business landscape are forcing leaders to reimagine their operating models and embrace new capabilities.
Download SSON’s 2024 The State of the Shared Services & Outsourcing Industry global market report to get data and insight on the:
- crucial role of process improvement, automation, and generative AI
- evolving shared services operating model
- growing impact of digitization
Plus discover how Process Intelligence empowers teams to methodically cut cost, exceed customer expectations, and grow the Shared Services Center remit.