CFO Perspective: How Process Mining Can Help Businesses Better Serve Customers

Most companies are unaware of how much time and money non-standard processes consume.  They also aren’t using technology to let leaders know when a standard process isn’t being followed.

Now, with process mining, they have a way to quantify the percentage of activity that follows a standard process and understand what the various iterations of the non-standard processes are. It’s easy to find process inefficiencies or breakdowns.

For the full article, head on over to Acceleration Economy.