Celosphere 2023: How ERGO Group Uses Process Mining to Optimize Insurance Processes
In this Celosphere 2023 Interview, Acceleration Economy’s Tom Smith and Faika Halici, Senior Director, Customer Advocacy at Celonis, chat with Mark Klein, Chief Digital Officer (CDO) of ERGO Group while on location in Munich, Germany. They provide insight into how the integration of insurance functionality with Celonis technology has developed over the past year.
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