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Celonis ranked #1 Overall in HFS Top 10 Process Intelligence 2020 report

Celonis, the market leader in AI-enhanced Process Mining and Process Excellence software, today announces that it has been ranked #1 Overall Vendor by industry analyst firm HFS Research in its Top 10 Process Intelligence Products 2020 report.

The HFS Top 10 report on Process Intelligence Products ranks 14 vendors across 10 categories. Celonis was recognized as the top vendor in six individual categories - those of depth and breadth of key functionalities; implementation, service,and support; extensibility; overall technology roadmap and vision; ability to transform business processes and deliver outcomes; and partnership ecosystem.

Reetika Fleming, Research VP at HFS Research said: "Celonis is undeniably the market maker for process intelligence. We see the company as an innovative force that is helping some of the biggest enterprises globally to gain more value from the data hiding within their operational processes. Celonis' most recent product developments are very exciting and taking the field of process intelligence further - linking process analysis with deeper domain-specific outcomes, and process automation to ultimately help clients design, deliver, and manage smarter business operations."

Processes are the drivers of execution for any organization and at the heart of a company’s ability to get work done. Despite considerable automation investment, most processes still fail to deliver the expected results as they are forced to operate across a rigid and fragmented technology landscape. The result is friction, which prevents even the best-run companies from achieving their full execution potential.

Celonis is a new kind of AI-enhanced business software that knows how processes really run, senses friction, and acts to improve execution and outcomes. Its software brings together Process Mining, AI, and Automation to empower companies to manage all aspects of their business execution.

HFS also highlighted Celonis’ strengths in terms of its:

Vision, leveraging the Celonis AI engine to provide intelligent guidance alongside an array of automation and analytics to help clients quickly identify and solve challenges.

  • Focus on operational actions, especially its recently announced unique Operational Apps, pre-configured modules to help clients drive better outcomes and prioritize work based on key goals and KPIs.

  • Very strong customer advocacy and impressive customer success stories, including Uber, L’Oreal and Siemens, as these demonstrate the solution is tried and tested with proven value.

  • Impressive market presence and solutions that boast both size and scalability, making them a solid choice for any enterprise.

Alexander Rinke, co-CEO and co-founder at Celonis says: “We are honored by the external validation of our market leadership in Process Intelligence from HFS, a highly respected analyst firm in this space. For our customers, this underlines that Celonis is the market leader in business process intelligence - and has empowered thousands of customers to execute more efficiently and effectively, leading to millions of dollars in savings. We are extending our lead in Process Mining, AI and Automation, and we’re proud that our ambitious product roadmap and vision as well as our execution and innovation capability earned the top overall ranking in this independent market analysis.”

About Celonis

Celonis is the market leader in AI-enhanced Process Mining and Process Excellence. Headquartered in Munich and New York with more than 1000 employees worldwide, Celonis helps companies in every industry remove friction from critical business processes and improve execution. The system knows how processes really run, senses friction in real time, and acts with intelligent automation and recommendations. Companies around the world, including Siemens, Uber, Citi, Coca-Cola, and Vodafone, have harnessed the power of Celonis to drive execution and outcomes, generating millions of dollars in value.

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