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Emma Ketterer
Global Lead Editor, Content

Written by Emma Ketterer

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When Processes work
Emma Ketterer
May 03, 2025
7 min read

AI in banking: How banks can maximize the ROI of AI deployments

5 Takeaways from FinovateEurope 2025 Header
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When Processes work
Emma Ketterer
March 02, 2025
9 min read

Five Key Banking Trends for 2025: Insights from FinovateEurope

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Business Excellence
Emma Ketterer
August 30, 2023
7 min read

Embracing the next normal: How Pharma and Life Sciences businesses plan to stay competitive in unchartered territory

Process Standardization: A complete guide blog header image
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Business Excellence
Emma Ketterer
August 08, 2023
8 min read

Process Standardization: A complete guide

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Process in Practice
Emma Ketterer
July 19, 2023
7 min read

Process Mapping vs. Process Mining: What’s the Difference?

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Process in Practice
Emma Ketterer
July 07, 2023
8 min read

OTIF explained: The what, why and how of optimizing for on-time in-full delivery

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